Subscription Plans
Are there any additional services I might add to my subscription plan?
To provide our customers with increased flexibility, we offer options to upgrade your subscription plan. It's important to note that there may be additional costs associated with upgrading your car subscription. Upgrades can include options such as ...
Can I put company branding on the subscription car?
At Karmo, we understand that many individuals and businesses use vehicles as a valuable tool of trade. We are pleased to offer various options for branding your vehicle to suit your needs. Whether you're an entrepreneur looking to promote your ...
If I have been declined for finance on a loan can I still subscribe to a car?
If you have faced a decline for finance on a loan, we understand that it can be discouraging. However, at Karmo, we believe in providing flexible and innovative driving solutions to cater to various needs, even if you may not meet the criteria ...
What if I don't bring in my subscription car when asked?
To provide a hassle-free experience, we kindly request our customers to return the vehicle on the agreed-upon date to avoid any extra fees. In the event of a late return, a fee will be applied. This fee includes two components: a fixed fee of $100 ...
Are there any additional charges once my subscription vehicle has been returned?
To ensure a smooth return process, we kindly request that you return your Karmo vehicle in the same condition as it was when you picked it up. This includes the following requirements: Fuel Level: Please return the vehicle with the same fuel level it ...
How can I get my subscription car from Karmo?
At Karmo, we offer three convenient options for receiving your new subscription car. We want to ensure that you can choose the method that best suits your needs. Here are the available options: Hub Pickup: You have the option to pick up your vehicle ...
Does Karmo offer all vehicle makes and models for subscription?
At Karmo, we take pride in offering a wide selection of cars that are currently in stock, as well as the ability to order additional vehicles. However, we want to inform you that due to supply issues from manufacturers, there may be times when ...
Am I able to swap the make and model of my vehicle I am subscribed to?
We understand that your needs may change over time, and we want to ensure that you have the flexibility to choose a vehicle that suits your preferences. That's why we offer the option to swap or upgrade the make and model of your vehicle at the end ...
How soon can I collect a car after subscribing to the car subscription service?
We understand that getting your desired car is important to you. The availability of cars for collection can vary depending on the specific vehicle you choose and its current stock status. If your chosen vehicle is currently in stock, you may be able ...
What is the minimum subscription plan duration for the car subscription service?
The minimum duration for a Karmo subscription plans is 120 days. Furthermore, we offer discounted rates for extended subscription periods. You have the option to subscribe for up to 9 months, allowing you to enjoy the benefits of a longer ...
Do I need to pay for servicing and maintenance of the vehicle during my car subscription?
One of the key benefits of our car subscription plan is the inclusion of all normal running costs, including servicing and maintenance. We take care of these expenses so that you can enjoy a hassle-free experience throughout your subscription period. ...
Can I add kilometres onto my subscription plan?
Yes, there are options on some vehicles that may be possible. When applying please comment on how many kilometres you think you will require so we can discuss your subscription plan options.
How many kilometres can I drive on a subscription plan?
At Karmo, we want to ensure you have a smooth and hassle-free experience with our car subscription plans. To make it easier for you, we provide a generous kilometre allowance of 385 km per week. You can drive worry-free within this limit. In the case ...
Can I add an additional driver to my Karmo car subscription plan?
Yes, it is possible to add up to two additional drivers to your car subscription, provided they meet the eligibility criteria. An additional fee of $15.00 per week per driver will apply. Please contact our customer service team for more information ...
Are there any additional charges that I should be aware of for the car subscription service?
In a car subscription service, there are some additional costs that may be charged which are dependant on your usage of the vehicle. These include fees for failed payments, fine management, tolls management, excess mileage, damage excess reduction, ...
Is fuel or charging included in a Karmo car subscription plan?
While our car subscription plan covers a wide range of expenses, it's important to note that certain costs are not included. These costs include fuel and charging expenses, which remain the responsibility of the subscriber. This means that you will ...
What is included in a Karmo car subscription plan?
At Karmo, we take pride in offering comprehensive car subscription plans that cover various services and expenses related to your vehicle. Our subscription plans include: Cost of the Car: The subscription fee covers the cost of the vehicle itself, ...
How am I charged for my Karmo car subscription plan?
To streamline the payment process and ensure convenience, all payments for our car subscription service are charged directly to the credit card that you have allocated. This allows for automated and hassle-free transactions, eliminating the need for ...
What frequency are payments made on a Karmo car subscription plan?
On a Karmo car subscription plan, your payments are made on a weekly basis. We offer this payment frequency to provide you with low payment amounts which are consistent throughout the duration of your subscription. If you have any further inquiries ...